Privacy Policy

Effective Date: [14/08/2025]

At Lockcore, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our Shopify store, place an order, or use any of our services.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
  • Order Information: Products purchased, purchase amount, transaction ID, and shipping method.
  • Device Information: IP address, web browser, time zone, and information about how you browse the site (cookies and analytics).
  • Marketing Preferences: Whether or not you have opted in to receive emails or promotions.

2. How We Use Your Information

We use the collected information to:

  • Fulfill your orders and provide related customer service.
  • Send order confirmations, shipping updates, and status notifications.
  • Communicate with you about products, services, or promotions (if you opt in).
  • Analyze website usage and improve our services.
  • Detect and prevent fraud or misuse of our services.

3. Sharing Your Information

We do not sell or rent your personal information.

However, we may share data with third-party service providers who help us operate our business, such as:

  • Shopify (our eCommerce platform)
  • Payment gateways (e.g., Stripe, PayPal)
  • Shipping and logistics companies
  • Email marketing platforms (if you opt-in to newsletters)

These third parties only receive the information necessary to perform their functions and are obligated to protect your data.

4. Cookies

Our website uses cookies to:

  • Keep items in your shopping cart
  • Remember your login or preferences
  • Analyze traffic and performance
  • Customize your experience on the site

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Retention

We retain your order and personal information for our records unless and until you ask us to delete it. This helps us comply with legal obligations and resolve any disputes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Object to processing or request data portability
  • Withdraw consent for marketing at any time

To exercise your rights, contact us at: lockcore25@gmail.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

Email: lockcore25@gmail.com